Frequently Asked Questions
Welcome to our FAQ section, designed to answer the most common questions and provide you with a worry-free shopping experience.
1. How do I track my order after purchase?
As soon as your order is shipped, we will send you an email with a detailed tracking link. This link allows you to track your package in real time. If necessary, you can also access our tracking page here - track my order.
2. Can I change the delivery address once my order has been placed?
Yes, as long as your order has not yet been shipped, you can send us your new address by sending an email to contact@plugted.com . Don't forget to mention your order number. If your order is already in transit, our team will do their best to help you or guide you to the relevant shipping company.
Any questions?
You can contact us through our contact page! We will be happy to assist you.
Our customer support is available Monday to Sunday: 7/7 - 24/24We respond in less than 1 hour